Their diagnostic app exhibiting 40% packet loss from customer website to Jive’s LA datacenter. Jive says they have a ticket open with Spectrum. Support rep was unable to provide me a ticket #. Oddly sufficient a 2nd run of Jive’s automated testing picked the Las Vegas datacenter, which has sub 1% packet loss. The most recent outage reviews and points originated fromLancaster and Palmdale.
Everything with the tech was wonderful for the setup. I went outdoors my business for something and he got here in to see if I had a query for him. He went through the building and we mentioned the most effective place for the router and modem, all work was neat and he even wrapped the wires and contained them. He told antietam internet outage me to call if I had any difficulties or questions. I actually have had none and every thing is phenomenal. He was prime notch and I knew I may belief him when I needed to depart my office.
Haven’t had this degree of expertise with some other corporations. Until other suppliers go from just offering DSL to offering Fios or there could be another broadband in town, Spectrum is clearly the finest way to go. Spectrum has better modems and offers better speeds than other suppliers ever did so that might be a huge plus particularly with the addContent. Sadly, Spectrum has done nothing to eliminate the problems other suppliers had. Random and semi-frequent outages of both web and cable, issues with cable bins, on demand is arguably worse. But if you need upload velocity, there currently is not an alternative choice.
Aug 5th of this year my web for no cause started dropping out at 2 pm or so every single day. For 2 weeks I called, they despatched a tech and we still couldn’t discover the problem. I need to give the whole group main props for by no means getting sidetracked and staying focused even once I got upset. Finally, the tech came out and found a foul line underground, had water in it, and was breaking connection every day. I also wish to thank top-of-the-line customer support groups I really have ever had the pleasure of dealing with and I’m old. Thank you, you’re all rockstars.
I can’t even stream a film with out shedding my internet connectivity. We’ve had techs come out and have been given causes for spotty service that provide no actual explanation or answer. We’ve been longtime clients but we’re undoubtedly a great distance from satisfied. I’m a model new buyer with Spectrum and I signed a contract that promised a free modem.
The DSL network constructed by Frontier Communications is a bit bigger, masking all of Lancaster aside from Del Sur and Sunrise. Available Internet speeds may differ by handle. Gig succesful modem required for Gig velocity. For a listing of Gig capable modems, visit Spectrum.net/modem. Charter is an averages internet provider in my view. You can do the basics however if you plan on doing something on-line that require good speeds like gaming or anything of that nature you will be left wanting more.
All I needed and used was web, no telephone and no cable. Just internet but i needed to pay for all 3. I even have used Charter Spectrum in both Oregon and Georgia. Charter supplies the best speed and reliability of all suppliers I even have ever used.